Contact Us

Contact Us

Welcome to Modut. We value your experience above all else. Whether you have questions regarding our minimalist kitchen organization products, need real-time tracking assistance for an active shipment within the United States, or require comprehensive post-purchase support, our dedicated customer care team is here to assist you.

To ensure a swift and efficient resolution, we commit to reviewing and responding to all digital inquiries within 24 business hours (Monday through Friday, excluding statutory holidays).

1. Immediate Digital Support (Preferred Contact Method)

For order updates, cancellations, or address modifications, please contact our support desk directly via email. Including your 4-digit order number (e.g., #1001) will allow us to serve you much faster.

  • Official Support Email: care@modut.shop
  • Direct Customer Service Hotline: 61485986537
  • Service Hours: Monday – Friday: 9:00 AM – 5:00 PM (EST)

2. Corporate Identity & Legal Ownership

In total compliance with international e-commerce transparency metrics and United States Federal Trade Commission (FTC) guidelines, the Modutâ„¢ brand and storefront are wholly owned and managed by the following registered legal corporate entity:

  • Legal Corporate Name: SK DESIGNS MANGOHILL PTY LTD
  • Australian Company Number (ACN): 698 134 600
  • Australian Business Number (ABN): 63 698 134 600
  • D-U-N-S® Number: 352181352
  • Registered Corporate Address: 57 Wildwood Cct, Mango Hill, QLD, 4509, Australia
  • Managing Director: John Deng

3. Quick Reference Core Assurances (US Market)

To provide complete peace of mind while shopping with us, please remember that every transaction on www.modut.shop is backed by our verified storefront policies:

  •  Free Shipping: We provide zero-cost shipping on all orders delivered across the United States, with an estimated processing time of 1-3 business days and a transit window of 7-13 business days.
  • 30-Day Risk-Free Return Window: If a product does not perfectly complement your kitchen space, you are entitled to a full refund within 30 days of delivery, featuring free return shipping and zero restocking fees.
  • Currency of Operation: All payments, product listings, and invoice calculations are safely executed in United States Dollars (USD).

4. Submit an Inquiry Directly

Alternatively, you may utilize the contact form provided below on this page to transmit your message directly to our server. Please ensure your email address is spelled accurately so that our team can follow up with you seamlessly.